The transport ministry is the process of installing lifts at KTM stations to facilitate and encourage the use of public transport among the elderly, pregnant women and people with disabilities.
Minister Anthony Loke said the ministry was also looking at stations which need to be upgraded or expanded to accommodate the growing number of passengers.
"If we want more people to use public transport, we need to improve the service.
"As for congestion at the stations, this only happens for a while during peak hours. There are plans for us to upgrade but this will take time and we may seek the help of the Railway Assets Corporation in this matter," he told reporters after checks at the Bukit Mertajam KTM station today.
Loke said the increased train frequency for KTM Komuter Northern Sector trips since Feb 18 saw a rise in the number of passengers using the service from 10,480 people daily to 11,224 – an increase of 7%.
He said passengers in the northern sector and the surrounding areas no longer needed to wait for a long time at the stations and were able to arrive at their destinations about one hour earlier.
"The Padang Besar-Butterworth Komuter train timetable has been improved by increasing the frequency from 60 minutes to 20 minutes during the morning peak hour and from 60 minutes to 30 minutes during the evening peak hour.
"The Padang Rengas-Butterworth-Padang route will increase in frequency to 120 minutes during off-peak hours s compared to 180 minutes before," he said.
"This increases the number of trips for the Padang Besar-Butterworth-Padang Besar route from 26 to 36 trips, while the Padang Rengas-Butterworth-Padang Rengas route will increase from 12 to 16 trips a day."
Loke said the North Sector KTM Komuter service improvement had been able to help the increasing number of passengers using the train to go about their daily life.
"Based on my observation today, many who live in Kedah and Perlis work in Penang and the train is their preferred mode of transportation. With the increased frequency and number of trips, more will seek employment opportunities in Penang," he said.