Why should passengers apply for a refund?
Airlines should be obliged to make refunds automatically without passengers having to file a claim.
Consumer group joins opposition to abolition of Mavcom
Penang-based pressure group CAP says the decision comes at a time when airlines have been shortchanging passengers.
Who oversees MAHB, experts ask as Mavcom scrapped ahead of GIP-BlackRock deal
A former director of the aviation commission says as long as Mavcom is around, sale of MAHB shares still requires its approval.
Realignment plan key to AirAsia's viability, says aviation expert
Much will depend on the feasibility of the reorganisation plans submitted by AirAsia X and Capital A to Mavcom.
Mavcom says powerless over flight routes outside of Malaysia
The Malaysian Aviation Commission says it is bound by the Malaysian Aviation Consumer Protection Code 2016 in responding to passenger complaints.
Mavcom tells airlines to boost flight disruption management ahead of CNY
It says airlines need to be operationally prepared and carry out their duties effectively to ensure that the comfort of passengers is always prioritised.
Flight frequencies up, airfares down, Mavcom says ahead of polls
However, the Malaysian Aviation Commission says that more can be done.
For some, surging ticket prices mean no way home to vote
Ticket prices for a number of airlines have risen sharply, leaving many unsure of whether they will be able to make it back to their home towns for election day.
Mavcom to regulate flight ticket prices ahead of GE15
Transport Minister Wee Ka Siong says Mavcom will take action if airlines are found to have raised prices against the set conditions.
Flooded with complaints on airlines, Mavcom in push for fair refunds, passenger rights
The amendments to the Malaysian Aviation Consumer Protection Code are expected to be implemented in the first quarter of 2023.
What protection for passengers from problematic airline services?
Reprimands and monitoring can only do so much if there is no political will to do what is right.
Time for revamp at Mavcom
The aviation authority should revamp its organisation and consumer protection code instead of making announcements that are full of hot air.
