Why should passengers apply for a refund?
Airlines should be obliged to make refunds automatically without passengers having to file a claim.
3-year fight for AirAsia X refund ends in disappointment
Aiman Md Uslim expresses frustration with the budget airline's restructuring process which he says did not take passengers into account.
Respect our rights, Aussie passengers tell AirAsia
Three passengers from Australia relate their difficulties obtaining refunds and using the travel vouchers given by the low-cost airline.
What about AirAsia, Loke asked after Batik Air rebuke
AirAsia passengers urge the transport minister to take equal action across the board.
AirAsia passenger from Switzerland seeing red over credit repayment
Civil engineer Uwe Guenther says the amount credited to him is not even the full amount that he paid for the tickets.
Keeping up the fight for a refund from AirAsia
Shahril Amir Muhamad has spent two years trying to get a refund for over RM4,000 from the budget airline.
Air Canada agrees to US$4.5 million settlement over delayed US passenger refunds
Of the US$4.5 million settlement, US$2.5 million would be credited to Air Canada for refunding passengers and US$2 million would be paid to the US Treasury.
The man who stood his ground against AirAsia
Nagendran did everything within his power to ensure that he received a refund for the nearly RM5,000 he had spent on tickets after the flight was cancelled.